<p>Making software that’s “easy to use” is more work, not less, than making software with inscrutable or broken interfaces. Software isn’t hard to use because nobody thought they should make it easy. It’s because it’s not trivial to figure out *how* to even do that, let alone actually do it.</p><p>When you find usable software, be impressed by the competence and effort instead of acting like you found the only brain geniuses who ever heard of usability.</p>