<p>oh my god vfs is so incompetent ... i sent them an email requesting them to undo a refund request i made, as i had assumed they would let me select a different option when i undid my current selection, but they did not in fact let me select a new option ... they emailed back and were like "sure give us some more details" and i did and they were like "give us a couple more days to process this". then i get an email saying "we are pleased to tell you as per your request your refund has been processed" ???? bro the fuck i literally asked for the opposite thing</p><p>like i mailed my passport out with a return label that they made me pay for; now if they undo the validity of the label my passport will literally just be in incompetent hands and idek what would happen then</p>
